Terms and Conditions for Bee Impact Marketing

Last Updated: September 9, 2025

Welcome to Bee Impact Marketing! These Terms and Conditions (“Terms”) govern your use of our website and services provided by Bee Impact Marketing (“we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services Provided

Bee Impact Marketing provides digital marketing services including but not limited to: – Search Engine Optimization (SEO) – Social Media Marketing and Management – Content Marketing and Strategy – Email Marketing through HighLevel CRM – Website Analytics and Reporting – Digital Marketing Consulting – Marketing Automation The specific scope of services, deliverables, and terms will be outlined in your individual service agreement or proposal. 2a. Third-Party Services and Tools In providing our services, we utilize various third-party tools and platforms including: – HighLevel CRM for client management and email marketing – WPX for website hosting – Google Analytics and Google Workspace – ClickUp for project management – PayPal and Stripe for payment processing – Meta (Facebook) Pixel, Google Ads Pixel, and TikTok Pixel for advertising – Hotjar for website analytics By engaging our services, you acknowledge and agree that your information may be processed through these third-party services in accordance with their respective terms and privacy policies.

3. Client Responsibilities

As a client of Bee Impact Marketing, you agree to: Provide accurate, complete, and timely information and materials as reasonably required for us to perform the services. Ensure that all materials provided to us do not infringe on the intellectual property rights of any third party. Appoint a primary contact person to liaise with us regarding the services. Review and approve all deliverables in a timely manner. Make timely payments for services rendered as per the agreed-upon payment terms.

4. Payment Terms

a. Payment Methods We accept payments through: – PayPal – Stripe b. Payment Schedule – Payment terms will be specified in your individual service agreement – Unless otherwise agreed upon, invoices are due upon receipt – We reserve the right to suspend or terminate services for unpaid accounts c. Currency All fees are quoted and charged in US Dollars unless otherwise specified in writing.

5. Intellectual Property

a. Our Intellectual Property All content on our website, including text, graphics, logos, images, and software, is the property of Bee Impact Marketing or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission. b. Client Intellectual Property Any materials, content, or intellectual property provided by you to us for the purpose of performing the services will remain your property. You grant us a non-exclusive, royalty-free license to use such materials solely for the purpose of providing the agreed-upon services. c. Work Product Upon full payment for services, any custom work product created by Bee Impact Marketing specifically for you (e.g., ad creatives, website content, reports) will become your property, unless otherwise specified in the service agreement.

6. Confidentiality

6a. Data Management and Retention – We maintain client data for up to 3 years after the last active interaction – Client data is automatically deleted after this retention period – Only authorized employees have access to client data – You may request deletion of your data at any time by contacting us – We maintain secure backups of all client data and materials

7. Disclaimers and Limitation of Liability

a. Disclaimers Our website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, or materials included therein. We do not guarantee specific results from our digital marketing services, as performance can be influenced by various factors outside our control. b. Limitation of Liability To the fullest extent permitted by applicable law, Bee Impact Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website or services; (ii) any conduct or content of any third party on the website or services; (iii) any content obtained from the website or services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our total liability to you for any and all claims arising out of or relating to these Terms or your use of the services, whether in contract, tort, or otherwise, shall not exceed the amount paid by you to Bee Impact Marketing for the services in the twelve (12) months preceding the event giving rise to the liability.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bee Impact Marketing, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms or your use of the services.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Mauritius, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Mauritius for the purpose of litigating all such claims or disputes.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website and services.

11. Contact Us

If you have any questions about these Terms, please contact us: Email: info@samantalouise.com Phone Number: +230 58981017 Note: This is a draft Terms and Conditions document. It is recommended to consult with a legal professional to ensure full compliance with all applicable laws and regulations specific to your business operations and jurisdictions.

12. Communications and Marketing

By engaging our services, you agree to receive: Service-related communications Newsletter communications (optional) Email marketing materials (optional) SMS marketing messages (where applicable) You may opt out of marketing communications at any time by: Sending “STOP” for SMS messages Using the unsubscribe link in emails Contacting us directly to update your preferences Marketing communications will be managed through our HighLevel CRM system.